Bulky waste removal

During lockdown we have seen an increase in large items, such as wardrobes and sofas, being dumped in bin storage areas. While we understand you may not have been able to arrange for them to be taken away, you must not leave bulk items in these areas.

If we can identify where these items came from, we will ask the individual or household to remove them. But if we don’t know who the items belong to or the rubbish isn’t removed despite our warning, we have to ask our contractor to remove it. If we have evidence to prove an individual is responsible for dumping the rubbish we can re-charge them for the cost of removal, but normally we have to pass the cost back to the block as part of your service charge.

Fly-tipping of waste is a serious criminal offence, it carries a maximum penalty of an unlimited fine or up to five years’ imprisonment. Most local tips are now open, alternatively many local councils offer a bulky item collection service. If you decide to use a private waste collection service, ensure they have a waste carriers’ license and check where they will be disposing your waste. Don’t forget you are still responsible for your waste after it has been collected.

To report any fly-tipping, please contact customer services on 0300 303 1010, option 3.