Loss of heating or hot water breakdown appoinments

Posted on the 29th March 2018

Thank you once again for your patience during the recent adverse weather conditions. This winter seems to have been a particularly cold one!

We are heading into Spring and finally the warmer weather seems to be on the way.

With this in mind, from 1 April, all loss of heating or hot water breakdowns will be attended to as routine appointments.

We deal with routine appointments in an average of 15 working days.

To report a repair, call 0300 303 1010, option 2 for repairs.

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