The Noise App

We are working with The Noise App to make reporting noise easier for you. Using the app, you will be able to easily record audio or video evidence of noise and submit it straight to us at the time of the incident.

How to download
Type in the noise app into the app store on your mobile phone.

Select Paradigm Housing as your provider and complete your registration details. Ensure GPS is activated on your device.

Please be aware that you may have to wait for authorisation from us before you can send recordings.

How to record noise

Press and hold the circle in the bottom right corner of the screen – this will record for 30 seconds.

You can review the recording once completed.

If you are unhappy with the recording press X to start again. If you are happy press the tick.

You will then be asked several questions relating to where you are within your home (living room, bedroom etc), what the noise was and how impacted were you. You can also add some comments if you wish.

You can then send the recording to us which will add the case to your Noise Diary page on the app.

Managing your case
Open the case in the app and press activity which is found on the top right of the screen.

You can write a comment to us by adding this at the bottom of the screen and pressing the black arrow to send. You will be able to see any responses from us here.