Posted on the 17th December 2021
All our offices will be closed from Friday 24 December 2021 at 3pm until Tuesday 4 January 2022 at 8am.
We will of course still be available for you to raise emergency repair requests during this period.
Emergency repairs include:
– no heating or hot water which we will respond to within 24 hours
– a flood or an uncontainable leak
– a situation that is posing a health and safety risk to you and your family
– complete blockage to the only toilet in your home.
If you can smell gas or suspect a gas leak, please call Cadent on 0800 111 999.
If you experience a total loss of power or water supply, please contact your local provider in the first instance.
If you have a fire in your property, please dial 999 immediately and when you are able to please contact us for support.
Our website has a wealth of information that you will find useful should you need support over the Christmas period.
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