Christmas opening hours

Posted on the 17th December 2021

All our offices will be closed from Friday 24 December 2021 at 3pm until Tuesday 4 January 2022 at 8am.

We will of course still be available for you to raise emergency repair requests during this period.

Emergency repairs include:
– no heating or hot water which we will respond to within 24 hours
– a flood or an uncontainable leak
– a situation that is posing a health and safety risk to you and your family
– complete blockage to the only toilet in your home.

If you can smell gas or suspect a gas leak, please call Cadent on 0800 111 999.

If you experience a total loss of power or water supply, please contact your local provider in the first instance.

If you have a fire in your property, please dial 999 immediately and when you are able to please contact us for support.

Our website has a wealth of information that you will find useful should you need support over the Christmas period.

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