Help us to help you!

Posted on the 28th July 2022

We’ve been listening to your feedback and we know you value a service from us that really meets your needs. In order to give you the services you need, in the way that suits you, we need to make sure that the information we have about you and your household is accurate and up-to-date.

Please head to our online Customer Information Form – this will allow you to easily update your household’s details and should take around 10 minutes to complete.

Thank you in advance for taking the time to complete this form which will enable us to maintain your details and provide you with a service that best fits your needs.

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Text messaging: Keeping you informed about your rent

Posted 07 Dec 2023

Over the coming months, you may receive texts from us about paying your rent, this could be because you’re in arrears or your direct debit didn’t go through. These messages will come from Paradigm...